Ann's Orchard Needlework  

Fine Beadwork Embroidery Kits

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Privacy Policy

Ann's Orchard Limited respects your privacy and is committed to protecting your personal data. We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR). Ann's Orchard Limited is the 'data controller' and will ensure your personal data is processed fairly and kept securely for no longer than is necessary.


When you place an order with us we will receive your name, delivery address, email address and occassionally a recipient's name and delivery address. This information will only be used to fulfil delivery or respond to any queries relating to the order. If you pay for your order with PayPal your data will be protected by PayPal's privacy policy. We receive no information relating to your payment method.


When you contact us using the message box on the contact page we will receive your name and email address which will only be used to respond to your message.


If you choose to sign up to the newsletter we will receive your name and email address which will be used occassionally to inform you of needlework shows, ticket giveaways, free needlework patterns and new products that may be of interest. You always have the option to unsubscribe from the newsletter at any time and we will not retain your contact details.


The only circumstances in which we will share your personal data will be;

* With delivery companies to fulfil your order

* To comply with accounting, tax or legal obligations


Your personal data will never be passed to third parties for marketing, any other commercial purposes or added to any mailing list without your explicit consent.


You have the right to know what personal data we hold about you and to ask for the data to be changed or deleted. You have the right to complain to the Information Commisioner's Office if you believe there is a problem with the way we handle your data.


If you have any concerns about your personal data please contact epavier@annsorchard.co.uk